Incident Response
Respond Faster. Emerge Stronger.
Make Arctic Wolf your first call when you have a breach or cyber incident. Our full-service incident response (IR) team has everything needed to stop an attack and quickly restore your organization to pre-incident business operations.
Learn More
A Partner You Can Trust
Arctic Wolf’s insurance-approved incident response team provides the full suite of services you need to recover from a cyber attack and get back to business as fast as possible.
Our IR team will remove the threat actor from your environment, negotiate with threat actors, determine the root cause and extent of the attack, and restore critical systems to a pre-incident state.
Secure
Contain, monitor, and defend the environment until the threat is eliminated
Analyze
Identify the root cause and the extent of malicious activity
Restore
Recover data, restore systems, and return to normal business operations
Incident360 Retainer
The one-of-a-kind Arctic Wolf Incident360 Retainer includes full IR coverage for any incident type. It provides customers with prioritized access to insurance-approved IR experts that will remove the threat actor’s access to the environment, determine the root cause and extent of the attack, and restore business systems and apps to normal.
The Incident360 Retainer also includes a full-suite of readiness activities – including IR planning and a tabletop exercise – to prepare an organization ahead of a cyber incident. This proactive planning helps customers respond faster and emerge stronger from incidents.
Learn MoreIncident360 Retainer Benefits:
Receive end-to-end IR coverage for one incident, no matter the incident type
Complete key readiness activities without sacrificing the ability to respond to an incident
Save up to 70% on a standalone emergency IR engagement
Minimize the impact of security events with an IR plan review and tabletop exercise
The Arctic Wolf Incident Response Difference
Respond Faster. Emerge Stronger.
Recover Faster from Cyber Incidents
Arctic Wolf Incident Response customers recover 15% faster than the industry average.*
Comprehensive Incident Response Services
From response to restoration, we provide end-to-end incident response support.
Trusted & Experienced Incident Response Provider
Arctic Wolf is recommended on over 30 insurance panels globally.
Types of Incidents Commonly Resolved
No matter the attack vector, we have experience mitigating the threat and remediating the damage across endpoint, network, identity, and cloud environments.
Ransomware & Data Extortion
Business Email Compromise
Data Breach Response
Active Threat Actors & Compromised Domain Controllers
Ransomware Expertise
The Arctic Wolf Incident Response team has reduced ransoms by an average of 94% for customers over the past year. Even better, customers typically don’t pay any ransom at all.*
Due to the speed and reliability of our incident response services, customers are more informed when deciding whether to pay ransom.
When threat actor negotiation services are required, our experienced team of ransomware negotiators leverages the information gained from attackers to aid the investigation and recovery efforts and reduce ransom demands.
Arctic Wolf Incident Response Helps Customers Reduce or Eliminate Ransom Payments
On average, Arctic Wolf Incident Response customers have seen a 94% reduction from the original demand request.*
*November 2024 — November 2025Get Back to Business Faster with Our Full-Suite of Incident Response Services
A named incident director serves as your primary point of contact throughout the incident response process providing progress updates, digital forensics findings, and incident data reports, so everyone in your organization – from the IT team to the executive team – understands the status of the investigation and the significance of findings.
Containment & Eradication
Digital & Forensics
Insurance & Legal Approved
How it Works
Arctic Wolf Incident Response Timeline
Your dedicated incident director orchestrates every response and assigns team members based on the attack type, scope of incident, and phase of response. Team members work in parallel through the response to minimize downtime and costs.
Incident Occurs
Complimentary Scoping Call
Containment
Monitoring and Actuve Defense
Root Cause Analysis
Restoration and
Digital Forensics
Ongoing Monitoring
Emerge Stronger
Security Operations Bundles
Arctic Wolf Security Operations Bundles offer a full suite of technology, security expertise, and risk transfer options to end your cyber risk.
Learn More
Additional Resources For
Managed Security Awareness
Need help? Chat with an industry expert right now!
Please fill out the form below or call us at (02) 9388 1741.
Ready to Get Started?
Sydney Office:
AISecurityWorks.com.au
A division of Virtual Graffiti Australia Pty Ltd
Darlinghurst, NSW, 2010
Australia
Telephone:
- Local: (02) 9388 1741
- International: +612 9388 1741
[email protected]
Normal Business Hours:
- Mon - Fri, 8:30am - 6:00pm AEST/AEDT
Our team is here to help you! We are available from Mon - Fri, 8:30am - 6:00pm AEST/AEDT and attempt to respond to all inquiries within 1 business day.
Please Note: Technical support is provided by the manufacturer. If you have a product support related questions, please contact the manufacturer directly.
Pricing Notes:
- All Prices are Inclusive of GST
- Pricing and product availability subject to change without notice.